Claims

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Foreign Domestic Worker Insurance & Foreign Worker Medical Insurance

 

Claims Procedures and Documentation

On the happening of any accident or illness which give rise to a claim under this insurance the Insured shall

  • Notify the Insurance Company within 21 days stating the circumstances of the loss, damage, liability, injury, death or illness
  • Notify the police if there is evidence of criminal or malicious act involved
  • All medical reports certificates and information required by the Insurance Company shall be furnished at the Insured/Insured Person’s expense

 

Documents required for Medical Claim

 

  • Original Claim Form.
  • Medical Report.
  • Original Medical Receipts.
  • Photocopy of the Policy Schedule.
  • Any other documents that may be required by the Insurance Company.
  • Photocopy of the worker's work permit OR the Work Permit cancellation letter, if he/she has been repatriated.

 

Download Claims Forms Here

For Lonpac Insurance - Domestic Maid Insurance:

Lonpac Insurance Bhd
300 Beach Road #17-04/07
The Concourse
Singapore 199555
+65 6250 7388

For Liberty Insurance - MaidCare Insurance or Foreign Worker Medical Insurance:

Liberty Insurance Pte Ltd
51 Club St, Singapore 069428
1800-LIBERTY (5423 789)

Emergency Medical Assistance (Personal Accident & Medical)
+65 6334 4434

 


 

For all other classes of insurance claims

Please contact us or send your claim documents to

InsureAsia Agency Pte Ltd
60 Eu Tong Sen Street,
#02-07 Furama Hotel
Singapore 059804

 

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