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Claims Service

Claims Procedures and Documentation

On the happening of any accident or illness which give rise to a claim under this insurance the Insured shall

  • Notify the Insurance Company within 21 days stating the circumstances of the loss, damage, liability, injury, death or illness
  • Notify the police if there is evidence of criminal or malicious act involved
  • All medical reports certificates and information required by the Insurance Company shall be furnished at the Insured/Insured Person’s expense


Documents required for Medical Claim (Foreign Domestic Worker Insurance / Foreign Worker Medical Insurance)

  • Original Claim Form.
  • Medical Report.
  • Original Medical Receipts.
  • Photocopy of the Policy Schedule.
  • Photocopy of the worker's work permit OR the Work Permit cancellation letter, if he/she has been repatriated.
  • Any other documents that may be required by the Insurance Company.

Please send your claim documents to:

Lonpac Insurance Bhd

300 Beach Road #17-04/07
The Concourse
Singapore 199555


For all other classes of insurance claims, please contact us or send your claim documents to:

InsureAsia Agency Pte Ltd

60 Eu Tong Sen Street,
#02-07 Furama Hotel
Singapore 059804


Payment Mode

Cheque Payment

Payable to: Insureasia Agency Pte Ltd

Mailing Address:
60 Eu Tong Sen Street #02-07 Furama Hotel Singapore 059804


Authorized Agent of: